status / proxycheck.io

Customer Facing Services
Website
3 days ago
now
Dashboard
3 days ago
now
Application Programming Interface
3 days ago
now
Today (October 1st 2024) between 8:09 AM and 12:30 PM GMT we had two nodes (ZEUS & PULSAR) fault due to a corrupted file in a regularly scheduled software update, as a result of this unusual failure condition our health monitoring system did not remove these failing nodes from our cluster. This meant 20% of European traffic and 50% of Asian traffic received a Server 500 error message when querying our API.

We deeply apologise for this and we want you to know that we have already put in place measures to make sure the health monitoring system is not subject to the same updates at the same time as the API and we've also fixed the faulty code which allowed for a corrupted update file to be loaded and utilised by both the health monitoring system and the API.
Backend Systems
Inference Engine
Hostname Resolver
Custom List Downloader
Database Services
Email Services
Proxy Discover Engine
Individual Cluster Nodes
HELIOS Western Europe
ZEUS Western Europe
STYX Western Europe
LUNAR North America
JUPITER North America
SATURN North America
PULSAR South Asia
QUASAR South Asia
ASTRO Eastern Europe
OBERON Eastern Europe
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Last update: 1st of October 2024
1st of October 2024
The entire status page was completely redesigned with events and hourly history reports of each service and server node.
10th of November 2021
The page theme was updated to our new Glass theme for both light and dark modes.
23rd of December 2020
Split up the cluster nodes into regions due to us enabling our first North American node.
31st of July 2020
Improved usage of the page on smaller screen devices and especially on touch screen devices by disabling some hover page mechanics. Updated the Application Programming Interface backend status check to utilise more of our v2 API features for increased status precision.
4th of May 2019
Broke out the Statistics status information into Receiver and Processor entries due to them being physically seperate. The processor is sometimes taken offline for maintenance while the receiver is never wilfully taken offline.
5th of December 2018
Altered the table design to use the same apperance as our threats and dashboard stats pages.
28th of September 2018
Improved Cluster Node statuses with more detailed information.
1st of November 2017
A completely brand new status page was created with per service status indicators.