We're temporarily only running a single server for our Asian service region. This does not represent a performance degredation but it does mean traffic will migrate to our European cluster should this server develop a fault or become overloaded.
May 17th 2025 at 12:24 PM GMT
We have brought back online one of our two Asian servers (Quasar) and we are monitoring responses from it.
May 14th 2025 at 6:00 AM GMT
We're currently in the process of bringing our Asian servers back online, we may only bring one server back initially.
May 13th 2025 at 4:21 PM GMT
Customers in Asia will face increased latency from our Website, Dashboard and API due to a network fault affecting our servers in the region, until this is resolved we have diverted Asian traffic to our European network of servers.
April 27th - May 13th 2025
Customer statistics have now been processed and should show accurately within customer dashboards.
January 17th 2025 at 2:09 PM GMT
We're currently processing a backlog of customer statistics due to an issue earlier in the day that meant this service was halted. However statistics are still being recorded and will show up within customer dashboards later today once processing resumes.
January 17th 2025 at 11:50 AM GMT